• Gold AUD95.5801 / gram ±2.0%
  • Updated: Sep 27, 2023 at 12:53
  • support@qoneco.com
  • 1300 328 029


Delivery Policy

You can request physical delivery of part or all of your stored bullion by contacting us. Our minimum shipment amount is 5g. Shipments may be made in 5g increments. Shipping will be charged at $50 per kilo (pro rata) plus insurance charged at 1% of the total value of the shipment. A separate fee will be charged for “barring” to cover the cost of turning your holding into an actual physical bar.

Standard shipping will take up to 10 working days and is limited to $20,000 per parcel. Larger value orders will be delivered in multiple parcels or by special arrangement via a high-security vehicle. All deliveries are fully insured. Simply call 1300 328 029 during office hours to request delivery and we will make arrangements. Delivery is only available to your AU linked account address. We currently do not make deliveries outside of Australia.

Please click here to see Qoneco's customer terms and conditons for full details.